Return Policy

The Customer has the right to resign from the product purchased from the Seller within one month from the date of receipt of the shipment containing the product.

The Customer may resign from the product only if the product has not been damaged in any way or shows signs of use. We will not bear the cost of your return shipping fee. Please contact us to get the return address. The right to withdraw from the contract is not available to customers who purchased the product under an individual order.

In case of withdrawal from the Sales Agreement and return of the purchased product by the Customer, the Seller is obliged to reimburse the Customer for the costs incurred in connection with the purchase of the product, including the price of the product and shipping costs. However, the costs of returning the product are covered by the Customer. The funds due to the Customer for withdrawing from the Sales Agreement will be transferred to him within no more than 14 days from the date of receipt by the Seller of the returned product.

Because it is purely hand-painted, we cannot guarantee that it is the same as the pictures on the Site due to different light. We cannot return or replace your orders because you ordered the wrong backdrop – wrong size, wrong backdrop, or not our mistake.